Had to reinstall my Nero 2016 Platinum. Not sure if this is an installation problem or a graphics driver issue? In Nero Video, I cannot list any Menus that are 'Smart 2D' or '3D' even though the content pack has physically installed them all and my serial number is displayed in ControlCenter as 'OK'. I had updated my Nvidia driver recently so not sure if that could be the problem? I'm currently using driver 385.41 To complicate my issues.

I do have a 'Combo' graphics setup where I have Intel graphics too. But even when I try either to force Nero to use Intel Integrated Graphics, or to use Nvidia.

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I have the same problem with the themes and menus not displaying / unselectable / appear black in preview. No do export etc. I have spent some hours trying to resolve this with no success.

Serial key backuptrans. System: Intel(R) HD Graphics 4000 Driver Version: 10. Operating System: Windows* 10 Home (10.0.15063) Default Language: English (Australia) Installed DirectX* Version: 12.0 Supported DirectX* Version: 11.0 Shader Version: 5.0 OpenGL* Version: 4.0 OpenCL* Version: 1.2 Physical Memory: 8077 MB Processor: Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz Processor Speed: 2395 MHz * Processor Graphics Information * Processor Graphics in Use: Intel(R) HD Graphics 4000 Current Resolution: 1920 x 1080. Hello Since5.5. Thanks for your interest in this issue. There is no drop-down list in Nero Video for menus other than the 'Standard 2D' and 'Animated 2D'. Just cannot select any smart 3D at all. Here are some shots of the available menus.

For Nero Video Themes. Any of the 'Orange tagged' themes display as Black in preview and also are black in any exported movie file I try. Any of the 'Yellow tagged' themes work fine.

For Nero MediaHome. Some 'basic' themes display OK and work.

E.g Blue Horizon; Old Film; Slide Show 1; Slide Show 2 are fine. Others - such as 'Gallery'; 'Movement' and 'Slide Show 3' do not display correctly, are black apart from the Text. Although the slide content itself displays OK. Screens of my selections: The Theme displays as Black - apart from the text. Then the picture displays fine. Then the end credit is also black: e.g. 'Gallery' does not work properly: 'Slide Show 1' Theme does work fine though.

Hello Since5.5. Thanks for your interest in this issue. There is no drop-down list in Nero Video for menus other than the 'Standard 2D' and 'Animated 2D'.

Just cannot select any smart 3D at all. Here are some shots of the available menus.

For Nero Video Themes. Any of the 'Orange tagged' themes display as Black in preview and also are black in any exported movie file I try. Any of the 'Yellow tagged' themes work fine. For Nero MediaHome.

Some 'basic' themes display OK and work. E.g Blue Horizon; Old Film; Slide Show 1; Slide Show 2 are fine.

Others - such as 'Gallery'; 'Movement' and 'Slide Show 3' do not display correctly, are black apart from the Text. Although the slide content itself displays OK. Screens of my selections: The Theme displays as Black - apart from the text. Then the picture displays fine. Then the end credit is also black: e.g. 'Gallery' does not work properly: 'Slide Show 1' Theme does work fine though.

4K Tags Some of my Nero MediaHome themes have 4K tags. Maybe it's the MediaHome verision? Maybe it's my HD Graphics 4600? Thanks Wither, I've tried with the Nvidia Control panel set to all three possible settings. Default, Integrated and Nvidia High performance.

Sadly, it makes no difference.:( I only noticed this problem after uninstalling Nero 2015 Platinum and content pack from my laptop (which had both 2015 and 2016 installed together.) However, it could have been present prior to this, as I had not attempted to make a slide show or Nero Video project for quite a while. I had updated my Nvidia driver some time back, and again just the other day and there have been a couple of major Windows 10 updates recently too. So as usual, it makes it very hard to work out which change/s may have caused my problem.